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Where is my refund sent to?
Where is my refund sent to?

How we process refunds

Updated over a week ago

When a refund process is initiated, you will receive an e-mail explaining the process and asking you to provide an address.

Once completed, we will notify you of confirming the refund.

Note: If you're using an exchange, please double-check that you're providing the exact address for the currency you are requesting a refund, or funds may be lost permanently.

If in doubt, feel free to reach out to us! 😁

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