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What happens when I send more than the amount required?

Updated over a week ago

An overpayment arises when you transfer an amount exceeding the required sum to settle the bill. While your bill will be marked as paid, any surplus funds will be refunded to you.

Following an overpayment, you will automatically receive an email containing comprehensive instructions for initiating the refund process. If you require further guidance, additional information on refund procedures is readily available.

Important note: xMoney imposes limits per currency and network, resulting in the potential withholding of refunds if the amount falls below a certain threshold. For further details, refer to the following article.

If you need further assistance, feel free to contact us at [email protected]. We will be happy to help :)

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